Shipping & Tracking

Pls check your address, make sure it is the right one!!! Or after shipping, we can't help you change your shipping address any more!!!

For order under $50, Standard Shipping Fee is 4.99 per Order.

For order over $50, free shipping apply to most of the orders. The overweight part will need extra shipping fee.

1. What are the available shipping methods?
For all shipping methods, VAPORL only charge shipping fee, the possible tax/duty is not included.

HK DHL:
Handle Time: Ship out from Shenzhen Warehouse in 24 hours in business day.
Delivery Time: 4-6 business days to most countries. When in peak season, there could be a 3-5 days delay.
Tracking number available in: 48 hours in business day.
Attentions:
A. Impossible to ship to PO BOX.
B. Impossible to ship e-liquid & lithium battery cell like 18650.
C. There is 0.5% chance that it will be inspected by China custom, and the order will be delayed for 4-5 days.

HK UPS (World Express Savor):
Handle Time: Ship out from Shenzhen Warehouse in 24 hours in business day.
Delivery Time: 3-5 business days to most countries. When in peak season, there could be a 3-5 days delay.
Tracking number available in: 48 hours in business day.
Attentions:
A. Impossible to ship to PO BOX.
B. Impossible to ship e-liquid & lithium battery cell like 18650.
C. There is 0.5% chance that it will be inspected by China custom, and the order will be delayed for 4-5 days.

Post Parcel:
Provided by Singapore Post Company. Available for most countries.
Handle Time: Ship out from Shenzhen Warehouse in 48 hours in business day.
Delivery Time: 15-40 business days to most countries. When in peak season, there could be a 3-5 days delay.
Tracking number available in: 48 hours in business day, can track order whthin one week after the tracking number is available.

Russia Express:
Provided by Singapore Company when the order is not over 2kg. Delivery Time: 15-40 business days. Tracking number available in 48 hours in business day. When in peak season, there could be a 3-5 days delay.
Provided by Russia CDEK when the order is over 2kg. Delivery Time: 12-30 business days. Tracking number available in 48 hours in business day. When in peak season, there could be a 3-5 days delay.

*For Russian customers, if you have your own shipping method or shipping forwarder in China, please contact us, we will ship order to your warehouse or forwarder.

RTES Express:
Provided by RTES Express Company when the order is not over 35kg. Only for Russian destinations.
Handle Time: Ship out from Shenzhen Warehouse in 48 hours in business day.
Delivery Time: 7-20 business days to most countries. When in peak season, there could be a 4-7 days delay.
Tracking number available in: 48 hours in business day, can track order whthin one week after the tracking number is available.

YunExpress:
Provided by YunExpress Company when the order is not over 3kg. For most Europe destinations.
Handle Time: Ship out from Shenzhen Warehouse in 24 hours in business day.
Delivery Time: 7-10 business days to most countries. When in peak season, there could be a 4-7 days delay.
Tracking number available in: 24 hours in business day, can track order whthin one week after the tracking number is available.

There will be more shipping methods, if you have special needs on shipping method, please contact us.

2. How to track my order?
HK DHL:
Delivery Time: 4-6 business days to most countries.
Tracking Site: http://www.dhl.com/en/express/tracking.html?AWB=&brand=DHL

HK UPS:
Delivery Time: 3-5 business days to most countries.
Tracking Site: https://www.ups.com/content/cn/en/index.jsx

Singapore Post:
Delivery Time: 15-40 business days to most countries. When in peak season, there could be a 3-5 days delay.
Need wait 3-6 days to track online. It takes time for post office to scan Airmail parcel.
Tracking Site: http://www.singpost.com/

Russia CDEK:
Delivery Time: 12-30 business days.
Tracking Site: http://www.edostavka.ru/track.html

RTES Express:
Delivery Time: 7-20 business days.
Tracking Site: http://www.ets-express.com/Home/Indexru/index.html

YunExpress:
Delivery Time: 7-10 business days.
Tracking Site: http://www.17track.net/en or http://www.yuntrack.com/track/detail

3. How are customs and import tax/duty handled?
We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing any order. In addition, some products may require special licenses or permits to import.

VAPORL is not responsible for products rejected, confiscated or destroyed by the customs in your countries. Because we send products from Hong Kong (a free port), there is no sales tax or duties imposed by Hong Kong government. If the parcel returned back to our warehouse, we will grant refund of your order.

The Tax / Customs fee in destination country are at customer's expense. All customers are responsible to check with their local Customs office for any potential import taxes, duties, and tariffs.

4. What is the declaration on shipping labels?
For the order value, we will write it according to your request. So please leave us a message or contact us about the declaration details that you prefer when you make the order.